Saturday, September 24, 2005

Singapore Service Staffs Get Thumb Down

Recently, there had been lots of articles on the Singapore service staffs. Loads of bad reviews are been reported. Are these service staffs really that dreadful? The Urban had two reporters going undercover as customer to unearth some of the unpleasant service staffs in some high-end boutiques. Yes, there are service staffs that are impolite, rude, horrible, etc. But are there the ugly customer behaviors as well? Yes, definitely. In terms of service, Singapore service staffs get thumbs down. But there are lots of great service staffs too.

A lot of Singaporean customer likes to abuse the ‘Customer Rights’ belief. Singaporean customer should think of the saying ‘To gain respect, you must give respect to the others first”.

Would Urban send two reporters undercover as service staffs for 3 months? I suppose they would have tons of experience with lots of horrible Singaporean customers after that.

Btw, waiter gets service tips. Doorman gets service tips. Porter gets service tips. Should retail service staff get service tips as well?? Heee..... ..

There are already articles on ugly Chinese tourist and Singapore bad service staff. How about an article on ugly Singaporean customer?

Sunday, September 18, 2005

The Maker

Yesterday, while WZ and I are working in the shop. A Caucasian walked in and ask for a maker, to be written on T-shirt. He saw a maker on our pen pot, and ask politely to borrow it as his friend, a footballer, is going to have signature on a T-shirt. He promise to return the maker at half-past 7. Being an avid soccer fan, I ask sheepishly “Oh, may I know what is the name of that footballer?” heeee….. That guy say “Les Ferdinand”. My eye brighten up, instantly. Luckily, I had some London trip photos in the cabinet. So I quickly pick up the London Eye photo and hand over to the Caucasian guy, “Could you pls ask him to sign on this photo?” heee…….

A quarter to 8, that Caucasian had returened. And give back our maker and that signed photo by Les Ferdinand. Heeee……….

I didn’t really know I would ask someone for his signature. But yesterday, at the spur of moment, I ask for it. Maybe I simply love soccer. He is an ex-Newcastle, ex-England international. He is reputed for his heading power. His aerial threat is a thorn. Hee… .. How many times would we came across an England, France, Spain, Italy, Brazil….. blah blah blah… international??

Anyway, the whole experience is quite fun.